Health Plan BPO · Care Management

Care Management Solutions That Improve Member Outcomes

Effective care management is at the heart of delivering better healthcare experiences. By coordinating services, engaging members, and connecting individuals with the resources they need, care management programs improve health outcomes while helping organizations reduce costs and meet quality goals.

TotalMed provides comprehensive Care Management Outsourcing solutions that help health plans expand capacity, improve member engagement, and deliver personalized support throughout the continuum of care—our professionals become a seamless extension of your team.

Nurse and physician reviewing patient information together in a healthcare facility.

Experienced Care Management Professionals

We recruit experienced healthcare professionals who understand the clinical, operational, and regulatory requirements of managed care organizations.

Registered Nurse Case Managers

Care Coordinators

Utilization Management Nurses

Licensed Clinical Social Workers

Behavioral Health Care Managers

Population Health Specialists

Health Coaches

Community Health Workers

Care Navigators

Member Engagement Specialists

Why Outsource Care Management?

01

Expand Care Management Capacity

Quickly scale your team without the time and expense of recruiting, onboarding, and training internal staff.

02

Improve Member Experience

Dedicated care managers build meaningful relationships and help members stay engaged in their care.

03

Support Better Health Outcomes

Proactive coordination reduces unnecessary ED visits, avoidable hospitalizations, and preventable readmissions.

04

Strengthen Quality Performance

Support HEDIS®, STAR Ratings, and value-based care through consistent member engagement.

05

Reduce Administrative Burden

Free internal clinical teams to focus on high-priority initiatives and direct patient care.

Built For Today's Health Plans

Our Care Management Outsourcing solutions support organizations across the healthcare industry, including:

Commercial Health Plans

Medicare Advantage Organizations

Managed Medicaid Plans

Accountable Care Organizations (ACOs)

Integrated Delivery Networks

Provider Groups

Third-Party Administrators (TPAs)

Request a Meeting

By submitting this form, you agree to be contacted by TotalMed regarding your inquiry.

Build Stronger Care Management Programs

Partner with TotalMed to gain access to experienced care management professionals, flexible outsourcing solutions, and a trusted workforce partner dedicated to improving healthcare outcomes.