Health Plan BPO · HRA Services

Identify Risk Earlier.
Improve Member Health.

Proactive healthcare begins with understanding risk before it becomes a costly health event. TotalMed’s Health Risk Assessment (HRA) Services help health plans identify at-risk members, improve preventive care engagement, and develop targeted population health strategies that support better clinical and financial outcomes.

Our experienced clinical and outreach teams help health plans collect meaningful health information, engage members through personalized interactions, and generate actionable insights that drive more effective care management programs.

Health plan professional wearing a headset assisting a member while working at a computer.

Turning Data Into Better Care

The real value comes from transforming health assessment data into meaningful action. TotalMed helps organizations:

Identify High-Risk Member Populations

Prioritize Care Management Interventions

Improve Member Engagement

Support Preventive Care Initiatives

Close Gaps in Care

Enhance Population Health Strategies

Improve Quality Performance

Strengthen Value-Based Care

Why partner with TotalMed?

01

Member-Centered Engagement

Outreach teams build trust and encourage participation through compassionate, personalized communication.

02

Experienced Healthcare Professionals

Clinical and operational teams that understand health plan workflows, quality initiatives, and population health.

03

Actionable Population Health Insights

We transform member data into meaningful reporting that supports care management and quality improvement.

04

Flexible Program Support

Seasonal outreach, supplemental staffing, or a fully outsourced HRA program designed around your goals.

05

Scalable Workforce Solutions

As enrollment grows or priorities change, our teams scale without disrupting member services.

Designed for health plans

Our Health Risk Assessment services support organizations across a variety of healthcare markets, including:

Commercial Health Plans

Medicare Advantage Organizations

Managed Medicaid Plans

Accountable Care Organizations (ACOs)

Provider Groups

Third-Party Administrators (TPAs)

Employer-Sponsored Health Plans

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Supporting better population health

Partner with TotalMed for Health Risk Assessment services that help you identify risk earlier, improve member participation, and strengthen your population health strategy.